Last Updated: July 5, 2026
1. Acceptance of Terms
By accessing or using this website, placing an order, or otherwise interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Eligibility to Use This Site
Our services are intended only for adults, or for individuals who have obtained consent from a parent or legal guardian. By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using our services with the permission of a parent or legal guardian.
3. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our practices, services, or applicable law. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
4. Products and Descriptions
We make every effort to display our products, descriptions, and images as accurately as possible. However, we do not guarantee that colors, materials, or details shown on your device will perfectly match the actual product due to variations in screen displays and manufacturing.
5. No Custom or Made-to-Order Products
All products sold on our website are pre-manufactured, standard items. We do not offer customized, personalized, or made-to-order products of any kind.
6. Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. We do not offer discounts, promotional pricing, or coupon codes on our website; the price displayed at checkout reflects the actual price you will be charged.
7. Order Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion — for example, in cases of suspected fraud, pricing errors, or product unavailability. If we cancel your order, we will notify you and issue a full refund where payment has already been processed.
8. Payment
We accept payment exclusively through PayPal. By submitting payment, you confirm that you are authorized to use the associated PayPal account, card, or bank details. Please refer to our Payment Policy for full details.
9. Shipping
We currently ship only within the contiguous United States. Estimated delivery times, service exclusions, and shipping costs are detailed in our Shipping Policy, which forms part of these Terms & Conditions.
10. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which outlines the return window, eligible items, return shipping responsibilities, and refund timelines. By making a purchase, you agree to the terms outlined in that policy.
11. Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorized use of your account.
12. Acceptable Use
When using our website, you agree not to:
- Use the site for any unlawful purpose or in violation of any applicable local, state, or federal law
- Attempt to gain unauthorized access to our systems, servers, or data
- Interfere with or disrupt the operation of our website
- Submit false, misleading, or fraudulent information when placing an order
13. Intellectual Property
All content on this website — including but not limited to text, graphics, logos, images, and product photography — is owned by us or our licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.
14. User-Submitted Content
If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free right to use that content for purposes related to our business, such as displaying customer reviews. We will never use your personal photos or information for advertising purposes without first obtaining your explicit consent, as outlined in our Privacy Policy.
15. Third-Party Links
Our website may contain links to third-party websites, such as PayPal or shipment tracking services, for your convenience. We are not responsible for the content, privacy practices, or terms of any third-party websites you may visit through these links.
16. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to shipping delays caused by customs inspections, carrier issues, or events beyond our reasonable control.
17. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis. While we take care to ensure product quality and accurate descriptions, we do not make any absolute guarantees regarding uninterrupted website availability or that our website will be entirely free of errors.
18. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of our website.
19. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict-of-law principles, as our business operations are based in the United States.
20. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
21. Entire Agreement
These Terms & Conditions, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and us regarding your use of our website and services.
Contact Us
US Warehouse Address:
4900 S Vermont Ave, Los Angeles, CA 90037, United States
China Factory Address:
Floors 1–5, Building 2, No. 11 Nanhe Yi Street, Huadu Nanfang Leather & Leather Goods City, Jingkou Road, Shiling Town, Huadu District, Guangzhou, China
Email:
service@hxatelier.com
Phone:
+1 213-980-5013
Hours:
Monday–Friday, 9 AM–5 PM PT